Last updated: [Dec 29, 2025]
Welcome to YVOLT. By visiting our site or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”).
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
If you do not agree with these Terms, you may not access the website or use any services.
This website is operated by YVOLT (“we,” “us,” or “our”).
Throughout the site, the terms “you” and “customer” refer to anyone accessing or using this website.
Our registered business address is:
FLAT/RM 917B BLOCK A 9/F, NEW MANDARIN PLAZA, NO 14 SCIENCE MUSEUM ROAD, TSIM SHA TSUI. HONG KONG
By agreeing to these Terms, you confirm that:
You are at least 18 years old.
You are legally authorized to make a purchase using the selected payment method.
You will comply with all applicable local, state, federal, and international laws regarding the purchase, ownership, and use of electric motorcycles and related products.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
We reserve the right to refuse service to anyone for any reason at any time, including but not limited to:
Suspicion of fraudulent activity
Unusual or high-risk orders
Incorrect, incomplete, or unverifiable customer information
Your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.
Credit card information is always encrypted during transfer over payment networks.
We strive to ensure that all information on our website—including product descriptions, specifications, pricing, and availability—is accurate, complete, and up-to-date.
However, due to the dynamic nature of products and services, occasional errors or updates may occur. While we make every effort to correct mistakes promptly, we recommend that customers verify critical information before making purchasing or operational decisions.
By using our site and services, you acknowledge that while we take reasonable steps to maintain accurate information, some discrepancies may arise, and it is your responsibility to confirm details when necessary.
Our electric motorcycles are designed for off-road use unless otherwise specified.
Actual performance — including speed, torque, acceleration, range, and charging time — may vary depending on:
Terrain and riding conditions
Rider weight
Weather and temperature
Maintenance and usage habits
We make no guarantee that performance in real-world conditions will match laboratory or controlled-environment figures.
Local regulations may restrict or require registration, licensing, insurance, or equipment for legal operation.
Customers are responsible for complying with all applicable local laws.
Prices and product offerings are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time.
We shall not be liable for any modification, price change, suspension, or discontinuation.
We may refuse or cancel any order for reasons including but not limited to:
Suspected fraud or unauthorized activity
Errors in pricing or product information
Limitations on product availability
Failure to verify payment information
We may limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate information for all purchases.
All shipping times are estimates and not guaranteed.
Risk of loss transfers to you upon delivery to the carrier.
We are not responsible for delays caused by:
Customs inspections
Weather conditions
Logistics disruptions
Incorrect customer information
Please refer to our Shipping Policy for full details.
Returns, refunds, and exchanges are governed by our Refund Policy, which forms an integral part of these Terms.
You can view it at: Refund Policy
We reserve the right to inspect returned products before issuing refunds.
We use third-party service providers including (but not limited to):
Payment gateways (e.g., major credit cards, PayPal, Klarna)
Google Analytics and tracking tools
Logistics and fulfillment partners
We are not responsible for issues arising from third-party services.
Your data usage is governed by our Privacy Policy.
All content on this site — including text, graphics, logos, product designs, photos, videos, and branding — is owned or licensed by us.
You may not reproduce, distribute, or exploit any content without our express written permission.
You may not use the site or products for:
Illegal or fraudulent activity
Violating intellectual property rights
Uploading harmful code
Harassing, abusing, defaming, or discriminating
Interfering with security features
Gathering personal information for malicious purposes
Violation of these rules may result in immediate termination of services.
We do not guarantee:
That the website will be uninterrupted or error-free
That product performance will meet user expectations
That all specifications are free from inaccuracies
Products are provided “as is” and “as available”.
To the maximum extent allowed by your local law:
We are not liable for any indirect, incidental, punitive, or consequential damages.
We are not liable for injuries or damages resulting from improper use, off-road riding, failure to follow safety guidelines, or violation of local laws.
Our total liability for any claim shall not exceed the amount you paid for the product(s) at issue.
You agree to use all electric motorcycles and equipment responsibly and in accordance with safety recommendations.
You agree to indemnify and hold us harmless from any claim or demand arising out of your:
Misuse of products
Violation of these Terms
Violation of local laws or third-party rights
By using our website and services, you agree to comply with all relevant local laws and regulations in your country of residence regarding the purchase, ownership, and use of electric motorcycles and related products.
If any part of these Terms is found unlawful or unenforceable, the remainder shall remain valid and enforceable.
These Terms are effective unless terminated by you or by us.
We may terminate your access without notice if you violate these Terms.
These Terms constitute the entire agreement between you and us regarding your use of this site and supersede any prior agreements.
Questions about these Terms should be sent to us at:
Email: support@yvolt.com
Customer Service: support@yvolt.com
Business: marketing@yvolt.com
Call Us At
+1 (702)349-3197 (Phone/WhatsApp)
Phone Service Hours
Mon–Fri | 9:00 AM – 5:00 PM (PST)
