At YVOLT, we are committed to delivering your electric bike and accessories with speed, safety, and exceptional care. Our logistics process is designed to be transparent and reliable, ensuring you always know where your order is and when it will arrive.
YVOLT currently offers shipping to the following regions:
United States (Contiguous 48 States), Canada, EU Countries — Fully supported
International Destinations — Select countries are supported; please contact our Support Team for availability and quotes
If you are unsure whether your location is supported, our Customer Support team will be happy to assist.
To provide a seamless purchasing experience:
| Product | United States | Canada | European Union |
|---|---|---|---|
| Bike | Free Shipping | Free Shipping | Free Shipping |
| Battery (If Purchased Separately) | $50 USD | $50 USD | $50 USD |
| Accessories (e.g., mounts, racks, guards, tool kits) | $30 USD | $10 USD | $10 USD |
All shipping fees will be clearly displayed at checkout before payment.
Tax: The purchase price you see includes all applicable taxes and is the final price.
All YVOLT bikes and accessories are shipped from our U.S. distribution centers:
Primary Fulfillment Center: California, USA
Additional warehouses may be used to ensure faster delivery depending on inventory availability.
Orders may be shipped in multiple packages depending on product type and stock location.
We make every effort to deliver your YVOLT products promptly and safely.
Orders are processed within 1 business days.
Orders placed on weekends or holidays will be processed the next business day.
Standard Shipping: 3–7 business days
Expedited Shipping (U.S.): Available at an additional cost
International Shipping: Varies by destination (typically 10–20 business days)
Please note that delivery times may be affected by:
Carrier delays
Weather conditions
High-demand periods
Remote or rural delivery areas
You will receive an estimated delivery window at checkout.
We understand that addresses may need to be updated after an order is placed.
Address changes must be requested within 12 hours of placing the order.
Once the order has been shipped, address changes may incur a $20 re-routing fee charged by the carrier.
If the address is incorrect and the package is returned to us, an additional shipping fee of $200 will be charged for redelivery.
To modify your shipping details, please contact: support@yvolt.com
Once your order has been shipped:
You will receive a shipping confirmation email with your tracking number.
Tracking links will allow real-time updates from carriers such as UPS, FedEx, or USPS.
For bikes or large shipments, tracking may show additional logistics checkpoints (sorting facilities, freight hubs, etc.).
If you have not received your tracking information within 3 business days, please reach out to our team for assistance.
Customer Service: support@yvolt.com
Business: marketing@yvolt.com
Call Us At
+1 (702)349-3197 (Phone/WhatsApp)
Phone Service Hours
Mon–Fri | 9:00 AM – 5:00 PM (PST)
